Due to VPN on you can't continue video kyc. So please turn off VPN.
The location permission is mandatory for Video KYC next process. So please allow location from browser location prompt/popup.
You are blocked location permission. Please allow location permission for continue next process. Here's how you can navigate: If you are using laptop/ desktop: Chrome Settings / More Settings by clicking on right top browser settings menu >> Privacy & Security >> Site Settings >> Permissions >> Location >> Select Enable/ Allow for V-KYC If you are using mobile device: Settings >> Site Settings/ App Settings >> Permissions >> Location >> Chrome >> Enable/ allow for V-KYC